A. Multiple Choice

1. A
2. C
3. D
4. B
5. B
6. D
7. C
8. D
9. C
10.D


B. Essay

1. What is the difference between first lines indent and hanging indent ?
2. How to insert new column in a table ?
3. A. What is Ribbon ?
B. Name parts of the ribbon !
4. A. How to set the spacing in a script ?
B. Name type of scripts
5. Explain briefly on how to make a mass letter using the mail merge facility !

Answer !
1. First Lines Indent => The first line is indented to the inside
Hanging Indent => The second line is indented to the outside
2. First, range amount of the table column do you need
Second, right click on the upper left corner of the table and choose insert => insert column
Finally, the column is inserted into the table.
3. A. Ribbon menu is a bar that contain icons to support word processing.
B. Home, Insert, Page Layout, References, Mailing, Review, View.
4. A. The solving is block the entire paragraph or text to set line spacing, then click on the small triangle icon same as the picture below, underneath you will see several options the size of a space, there are a choice of 1, 1.5, 2, 2.5, and 3 , please select one.
B. Name type of script.
# Table, Graph, Picture, and Diagram Variations.
5. Explain briefly on how to make a mass letter using the mail merge facility.
# Open a new document, then click on the Mailings tab.
# Choose Start Mail Merge and click Letters.
# Afterwards, you can make a mail merge main document as seen below.